Hyvä FAQ Widget für Magento 2

We offer different ways of Magento 2 extension installation:

Before Installing

• We recommend you to duplicate your live store on a staging/test site and try installation on your staging/test site before deploying to your live store
• Backup Magento files and the store database

Please Note:
It’s very important to backup all themes and extensions in Magento before installation, especially when you are working on a live server. We strongly recommend you to do not skip this step.

Manual Extension Installation via FTP/SSH:

After purchasing an extension, you can download the module as .zip package in your Customer Account.
After downloading the .zip package, please follow these steps for installation:

1. Log into your hosting space via a FTP client (e. g. FileZilla, WinSCP, cuteFtp)
2. Create Folder: /app/code/Jajuma/[ExtensionName]*
3. Unzip extension package and upload files into: /app/code/Jajuma/[ExtensionName]*
4. Enter and run the following commands at the command line:
   php bin/magento setup:upgrade
   php bin/magento setup:static-content:deploy

* Note: [ExtensionName] can be found in registration.php file: Jajuma_[ExtensionName]

Extension Installation via Composer / Magento Marketplace:

For installation via composer, please get the extension

• from Github and install as any other extension from Github or
• from Magento Marketplace and follow this Installation Guide and
  make sure to use the correct key for Marketplace repo (the key that belongs to the account that purchased the module).
  In case of issue with installing via composer, please double-check to use the correct key for Marketplace repo.
  Your key should be in your auth.json file.

Links for composer installation to Github/Marketplace can be found on top of this page in technical info section - Click Here

With this error message, most likely the key used for the Marketplace repo is wrong/invalid, i. e. not the key that belongs to the account that purchased the module. Please double-check to use the correct key for the Marketplace repo.

For installing extensions from Magento Marketplace, please follow this guide and make sure to use the correct key for the Marketplace repo:
Installation Guide

Please feel free to get in touch with our support in case you have any further questions or concerns or check with Marketplace support in case the installation issue can not be resolved.

After purchasing a (non-free) extension we provide 12 month support via support ticket for free.

Yes, please get in touch with our customer support so we can clarify your requirement and provide a quote.

You can download your extension from your customer account as soon as the payment has been processed.

Unfortunately, we can not offer a free trial period.

However, we do have demo site for all our extensions. Feel free to test all the features and see how the extensions work.

In case of any questions or concerns regarding compatibility or how some extension works our customer support is also always happy to help.

All our extensions are non-tangible downloadable goods. Hence we can unfortunately not issue refunds.

Refunds will NEVER be issued for services provided such as installation support, customization and software development work.