Customer Registration Reminder & Cleanup for Magento 2

Customer Registration Reminder & Cleanup Extension for Magento 2
Hyvä Compatible Themes Out-of-the-box
Mage-OS Compatible
Composer Installation Composer Installation?

Turn Pending Customers into Confirmed Customers

The new touchpoint to interact with your customers:
Automatically remind customers to confirm their registration and turn pending customers into confirmed customers.

Increase your customer engagement
Cleanup your Magento Store Customer Account Data Automatically:

  • 100% Automated Solution
  • Customer Registration Reminder
  • Increase Customer Base, Engagement & Interaction
  • Clean Customer Account Database

See All Highlights


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Customer Registration Reminder & Cleanup For Your Magento 2 Store

Increase Your Customer Engagement
Turn Pending Customers into Confirmed Customers
Cleanup your Customer Account Data Automatically


Having unconfirmed customer accounts in your Magento 2 store? Even many of them?
Wonder why many customers do not confirm their account after registration and what to do with these accounts?
One simple reason: Customer misses to check his inbox for the registration confirmation email right away, gets distracted by something else, or simply forgets to click the confirmation link. The problem with this: A customer that does not confirm his account, may be a lost customer for your store and just another useless record in your customer account list bloating up your database.
Another reason for unconfirmed customer accounts are spam customer registrations. Which Magento store hasn't faced this common problem?
These are all useless accounts and entries in your database, if not addressed easily many thousands of them within a short time.
What to do with these unconfirmed customer accounts?
No worries, we've got the solution for you:
Transform these unconfirmed customers into an opportunity to increase your user engagement and turn them into active customers by motivating them to confirm their accounts. Of course, not all unconfirmed accounts can and should be confirmed. All these spam customer registrations should be rather deleted (or avoided in the first place).
Read on to learn more about:
How our Customer Registration Reminder & Cleanup extension for Magento 2 helps you regain lost customers and at the same time keep your customers database tidy and free from garbage accounts.


JaJuMa Customer Registration Reminder & Cleanup extension improves your customer account management in your Magento 2 store.
Automatically send a reminder email to customer accounts that are still unconfirmed after a configurable number of days. This is your chance to turn unconfirmed customers into real confirmed and active customer accounts. The customizable email template gives you the opportunity to convince these customers of the benefits of becoming a customer in your store. Increase your customer engagement and sales by offering discounts, including appealing showcases from your catalog...
Additionally, our extension helps you to keep your database clean by deleting customer accounts that are still unconfirmed after a configurable period of time.
Be it customers that decided to not confirm their account even after your reminder or annoying spam customer registrations that will never confirm their account and become a customer in your store anyway. Get rid of these useless entries in your database and get more accurate data for your statistics and reports.
All this fully automatically via configurable cronjobs!

Want to avoid spam customer registrations in the first place instead risking to end up on spam blacklists and deal with those registrations later?
Take a look at our Honey Spam Anti-Spam extension that prevents spam customer registrations reliably.


Customer Registration Reminder & Cleanup by JaJuMa-Develop
Increase Customer Engagement And
improved Customer Account Management For Your
Magento 2 Store

Remind Customers to Confirm Their Registration
Delete Old Unconfirmed Customer Accounts
Fully Automated


100% Automated

With Flexible Configurations


Customer Registration

via cronjob


Delete Old Unconfirmed
Customer Accounts

via cronjob


Increase Customer Base
Turn Unconfirmed Customers

Into Confirmed & Active Customers


Increase Customer Engagement
Motivate "Lost" Customers

To Come Back To Your Store


Increase Customer Interaction
Introduce A New Customer

Touchpoint & Marketing Opportunity


Improved Customer
Account Management

For Magento 2 Stores


Clean Customer Account Database

For Magento 2 Stores


More Accurate Data For
Customer Account

Reporting and Statistics


Customizable E-Mail

For Individual & Personalized E-Mails


All Extension Activity
Can Be Traced Via Log Files &

In Customer Account Grid

Hyvä Theme Compatible
See Hyvä Demo
Mage-OS Compatible
See Mage-OS Demo


Customer Registration Reminder & Cleanup Extension for Magento 2 by JaJuMa In Detail. Get a new touchpoint to interact with your customers Increase User Engagement and keep your customer base clean

JaJuMa Customer Registration Reminder & Cleanup Extension

With our Customer Registration Reminder & Cleanup Extension for Magento 2 you will get a new touchpoint to interact with your customers.

Don't give up anymore on customers who forget to confirm their accounts. Reach out to them and send them a reminder to confirm their registration and turn them into active customers. This is a chance to interact with customers and increase user engagement a merchant should not miss. Convince unconfirmed customers to still confirm their registration in your store by sending them an appealing email presenting your store, brand, product range, and all the benefits you provide. Maybe turn them into regular customers by including some discount code in the reminder email?

The base for solid customer management and successful marketing is high-quality data.
Unconfirmed customer accounts after all are just useless entries that bloat up your database. With unconfirmed accounts being nothing else than "dead" customer records it's harder to get accurate statistics and reporting. So why keep dealing with these records and exclude them from marketing activities or when preparing reports and statistics all the time? Why not simply delete them and do your work only based on a solid and high-quality customer database...

And best of all: It happens fully automated, once enabled, reminders will be sent out frequently and your customer base will be clean up regularly.

Why waiting? Get in touch with unconfirmed customer accounts in Magento 2 store today and turn them into real and active customers!

Scope & Features

JaJuMa Customer Registration Reminder & Cleanup Extension enables you to:

  • Send a reminder email to unconfirmed customer accounts X days after registration via cronjob
  • Delete unconfirmed customer accounts Y days after registration via cronjob
  • Trace & monitor all extension activity via log files and customer account grid in the backend

Customer Registration Reminder

If a customer forgets to confirm his account after registration you can:

  • Choose how many days after the registration the reminder email should be send to unconfirmed accounts
  • Choose to ignore accounts created before a certain date
  • Choose at ​which time and how often the cronjob for sending the reminder should run
  • Choose your custom email template to be used for the reminder email

Delete Unconfirmed Customer Accounts

For deleting unconfirmed customer accounts and cleaning up your database you can:

  • Choose how many days after the registration the unconfirmed accounts should be deleted
  • Choose at ​which time and how often the cronjob for deleting unconfirmed accounts should run

Trace & Monitor

For tracing and monitoring the extension activities

  • All remindered and deleted accounts are logged in separate log files
  • A new customer account attribute "Reminder Send" is added that can be shown in Customer Accont Grid and used for sorting/filtering Customer Accounts

Customer Reviews

Small, but Important module
Review by
We had thousands of not confirmed customers, so, it was a quick cleanup now. We now send the email (forgot to confirm...?" to the customers. i do expect an increase of conversions. We expect the email frequency to be lower than 1 day and will write for this improvement to the developper.

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Frequently Asked Questions

General Magento Extension Questions
How to install Magento 2 extensions from JaJuMa?

We offer different ways of Magento 2 extension installation:

Before Installing

  • We recommend you to duplicate your live store on a staging/test site and try installation on your staging/test site before deploying to your live store
  • Backup Magento files and the store database

Please Note:
It’s very important to backup all themes and extensions in Magento before installation, especially when you are working on a live server. We strongly recommend you to do not skip this step.

Manual Extension Installation via FTP/SSH:

After purchasing an extension, you can download the module as .zip package in your Customer Account.
After downloading the .zip package, please follow these steps for installation:

  1. Log into your hosting space via a FTP client (e. g. FileZilla, WinSCP, cuteFtp)
  2. Create Folder: /app/code/Jajuma/[ExtensionName]*
  3. Unzip extension package and upload files into: /app/code/Jajuma/[ExtensionName]*
  4. Enter and run the following commands at the command line:
    php bin/magento setup:upgrade
    php bin/magento setup:static-content:deploy

* Note: [ExtensionName] can be found in registration.php file: Jajuma_[ExtensionName]


Extension Installation via Composer / Magento Marketplace:

For installation via composer, please get the extension

  • from Github and install as any other extension from Github or
  • from Magento Marketplace and follow this Installation Guide and
    make sure to use the correct key for Marketplace repo (the key that belongs to the account that purchased the module).
    In case of issue with installing via composer, please double-check to use the correct key for Marketplace repo.
    Your key should be in your auth.json file.

Links for composer installation to Github/Marketplace can be found on top of this page in technical info section - Click Here

Error Could not find a matching version of package jajuma/[module-name]. Check the package spelling, your version constraint and that the package

With this error message, most likely the key used for the Marketplace repo is wrong/invalid, i. e. not the key that belongs to the account that purchased the module. Please double-check to use the correct key for the Marketplace repo.

For installing extensions from Magento Marketplace, please follow this guide and make sure to use the correct key for the Marketplace repo:
Installation Guide

Please feel free to get in touch with our support in case you have any further questions or concerns or check with Marketplace support in case the installation issue can not be resolved.

Do you offer free technical support?

After purchasing a (non-free) extension we provide 12 month support via support ticket for free.

Do you offer customization service for your extensions?

Yes, please get in touch with our customer support so we can clarify your requirement and provide a quote.

Where can I download my extension?

You can download your extension from your customer account as soon as the payment has been processed.

Do you offer a free trial period?

Unfortunately, we can not offer a free trial period.

However, we do have demo site for all our extensions. Feel free to test all the features and see how the extensions work.

In case of any questions or concerns regarding compatibility or how some extension works our customer support is also always happy to help.

Do you offer refunds?

All our extensions are non-tangible downloadable goods. Hence we can unfortunately not issue refunds.

Refunds will NEVER be issued for services provided such as installation support, customization and software development work.


Version: 1.0.0

  • Initial Release

Version: 1.0.1

  • Updated: Menu & Description

Version: 1.0.2

  • Bump Version

Version: 1.0.3

  • Improvement: Configs for custom cron schedule
  • Improvement: Allow reminder sent after X minutes (instead of after X days only)
  • Fixed: Compatibility with new Magento versions

Version: 1.0.4

  • Fixed: Issue with wrong timezone

Version: 1.0.5

  • Fixed: Issue with confirmation link

Version: 1.0.6

  • Fixed: Issue with confirmation link

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